Group 2 contacts manually

Find out how to manually group duplicates.

You can group 2 contacts manually from the contacts list.

Select the contacts to be grouped using the box to the left of their name.
Click on the Merge button in the Actions menu.
Confirm the grouping by clicking on the Merge button in the confirmation window.

Laylah constantly analyzes your data to identify potential duplicates from the dashboard.

Read the article Managing potential duplicates to find out more.

It is possible to undo a contact grouping. Follow the steps described in the article What if I've grouped 2 contacts by mistake?

Conditions for the Group option to be available in the Actions menu.

Select only 2 contacts at a time.
Select contacts of the same type, as you can't group a person with an organization.
- 2 persons.
- 2 organizations.