Configure insurance data synchronization
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      1. Laylah help center
      2. Data sources
      3. Configure insurance data synchronization

      Configure Empire Life source

      Find out how to easily synchronize your Empire Life insurance data with Laylah by following this quick and easy procedure.

      Laylah connects to the Empire Life Business Center to synchronize your contacts' insurance data. Follow these steps to take advantage of Empire Life data synchronization.

      Configure Empire Life source

      Time: approx. 2 minutes

      What you need

      Steps

      1. Click on the button Data in the top horizontal menu.
      2. Click on the option Add New Source and select Empire Life source.
      3. Click on the Configure button and enter your account information:
        1. Enter a description: the description allows you to distinguish this configuration from that of your colleagues.
        2. Enter username: the email address or username to the Empire Life Business Center.
        3. Enter password: the password to the Empire Life Business Center.
      4. Click on Test credentials and wait for confirmation.

        Et voilà!

        Initial synchronization of all contacts is launched automatically.

        Contacts and their insurance contracts usually appear within an hour of configuration.  This may take longer if there are several hundred clients to synchronize.

        Useful tips for more efficient synchronization

        Access to firm data

        If one of your colleagues has access to Empire Life to view all the firm's contracts, we suggest that you configure his or her access to Empire Life Source to simplify your operations.

        Features of Empire Life source

        Advisor access to the Empire Life Business Center allows us to retrieve Empire Life life, disability and critical illness insurance.  It also imports annual statements for certain types of insurance contract.

        Contact list import ✅
        Periodic import of new contacts ✅
        Insurance import ✅
        Investment import ❌
        Search by name ✅
        Search by policy number ✅
        Full initial synchronization
        Contacts and insurances        		 ✅
        Automatic document import ✅

        Troubleshooting

        If the configuration fails

        If the configuration doesn't work, it's usually because the configuration information is wrong.

        You can test your connection information directly on the Empire Life Business Center via this URL: https://web5.empire.ca/eidc/index.do

        Empire Life Business Center connection screen:

        Connexion Empire En